Is AliExpress Legit And Trustworthy? Is It Safe To Shop From AliExpress?

You may have heard about AliExpress in one capacity or another. It’s a very popular site that began as a wholesale business but has since expanded to include retail sales and an online presence.

Given its popularity, it’s no surprise that many people are wondering if AliExpress is legit and trustworthy. Is it safe to shop there? The short answer is yes, you can shop on the AliExpress website with confidence.

There are some things you should be aware of before placing your order, but in general the site is safe to use. Here’s more information about whether or not you should trust this company when making purchases.

What Is AliExpress?

AliExpress is an e-commerce website where you can shop for a variety of products directly from Chinese sellers. The site offers a wide range of products at extremely low prices.

The website is owned by Alibaba, one of the largest online retailers in the world. AliExpress is not a retailer, but instead a wholesale marketplace where Chinese sellers can list the products they wish to sell.

The site is based in China and can only be used by people from the U.S. and many other countries around the world. However, it does not accept payments from customers in certain countries.

Why Is AliExpress So Cheap?

Many people wonder why certain products sold on AliExpress are so inexpensive. One of the main reasons is that many of the items you’ll find on the site are produced in China.

This is not because Chinese manufacturers are trying to rip off customers. Instead, it’s a result of the Chinese government’s policies when it comes to trade.

At the moment, Chinese companies need to pay low import tariffs if they wish to sell their products in the United States. As a result, they can sell their goods at much lower prices.

Additionally, companies on AliExpress are able to sell their products at lower prices because they don’t need to pay for advertising and marketing as many American companies do. This is because Chinese sellers rely heavily on online sales and don’t need to pay for brick-and-mortar storefronts.

Is AliExpress Legit?

Yes, AliExpress is a legit. Also remember that you are not purchasing the products directly from this company. Instead, you are dealing with individual sellers who have a wide range of products for sale on the site.

Because these products are coming directly from China, they can take a significant amount of time to arrive. Most items take between 10-30 days to arrive once they’re shipped, but some items are even slower.

To ensure you get your products in a reasonable amount of time, it’s a good idea to look for sellers who have a good rating on the site. There are a few things you can do to make it sure.

First, check the feedback page for each seller. If there have been any issues with orders in the past, you will see them listed here. If you see negative comments, you may want to try another seller.

You can also look at the product page for each item you’re interested in buying. Some sellers choose to include information about their company in the product description.

If you see any signs of possible fraud, such as misspellings or incorrect information, it’s best to click away.

Why Do Some People Think AliExpress Is A Scam?

It’s true that AliExpress has been accused of being a scam site in the past. In fact, in early 2016, the Better Business Bureau issued a warning about the site.

The organization claimed that customers who purchased items from the website were unable to successfully resolve their complaints. While this is quite unfortunate, it’s important to note that this is not the norm.

In fact, there are many customers who are extremely happy with their purchases and the way in which their issues are resolved. It is estimated that around 97% of complaints made against the company are resolved.

In order to resolve these issues and provide customers with better service, the company has recently implemented a new program called Feedback Genius.

This program encourages users to leave feedback about their shopping experience, good or bad. Buyers can also leave feedback about the sellers who have provided them with products.

Feedback Genius is a good way to protect yourself as a buyer and make sure you are receiving the best possible service from AliExpress.

Buying From AliExpress: Buyer Protections

If you do find yourself unsatisfied with your purchase and you were unable to resolve the issue with the seller, there are a few ways to get your money back.

The first thing you should do is contact the seller and attempt to resolve the problem. Many sellers are very understanding and want to provide their customers with the best possible service.

If you are unable to resolve the issue with the seller, there are two ways to contact customer service. The first way is to file a dispute through the AliExpress website.

You should be aware that you will not be able to get a full refund if you file a dispute. Instead, you will be issued a partial refund for the amount of your purchase.

If you are unsatisfied with the response from customer service, you can file a dispute through your payment service. This will help put pressure on AliExpress to respond to your complaint.

How To Resolve Disputes On AliExpress

In order to resolve disputes through the website, you will need to sign in to your account. Once you are logged in, click on the Help link at the top of the page.

From this page, you will be able to find the Report a Dispute link. This will prompt you to enter some information about the product you received and the seller.

Once you submit this information, it will be reviewed by the website. Once the dispute has been reviewed, you will receive an email letting you know the outcome.

If the dispute has been resolved in your favor, you will receive a full refund. If the dispute has been decided against you, you will be issued a partial refund.

Find A Reputable Seller: The Feedback Page

The first thing you should do before placing an order on AliExpress is to read the feedback page for each seller. This is where customers leave comments about their experience shopping from each seller.

These comments can be very helpful in determining whether or not you should place your order from a certain seller. If you see negative comments about a particular seller, you may want to look for another seller.

However, you do want to keep in mind that customers may leave negative comments for a variety of reasons. For example, some customers may have received their product late, but others may have received faulty products or have been sent the wrong items entirely.

You should also keep in mind that some customers may leave negative comments because they didn’t know how to return the item or get in touch with the seller.

It’s important to read the comments carefully before making a decision. When you’re shopping on any ecommerce website, the first thing you should do is determine which sellers you want to do business with.

You can do this by looking at the feedback for each seller. The feedback page is where you can view ratings and comments from buyers who have done business with a specific seller on AliExpress.

This information is public and can help you decide which seller you want to make a purchase from. It’s important to note that not every seller on AliExpress has feedback.

If a seller doesn’t have any feedback yet, you may want to consider shopping from another seller. There are a few reasons why this may be the case. Like, the seller may have just recently started selling on AliExpress. In this case, they may need a few weeks to build up their feedback rating.

Check Seller Guarantees

One of the best ways to determine whether or not a seller is legitimate is to check their seller guarantees. Many sellers on AliExpress offer a guarantee for the products they sell.

This means that if a customer receives a product that is damaged or of poor quality, they will be able to receive a full or partial refund from the company. You can often find information about a seller’s guarantee within the item description on the website.

To view an item’s description, click on the item and scroll down to the bottom of the page. If you see information about a guarantee, be sure to make note of it before you purchase the product.

A seller guarantee usually covers issues such as product defects and shipping issues. If a problem arises with your order, the seller’s guarantee is designed to help you get a resolution.

Look for information about a seller’s guarantee on their profile page. You can access this page by clicking on the “sellers” tab from any page on the AliExpress website.

In addition to checking their feedback, checking a seller’s guarantee can help you decide which seller you want to place an order with. It can also provide the peace of mind.

Be A Smart Shopper To Avoid Fraud

While we don’t want you to be too paranoid, it’s a good idea to make sure you’re doing everything you can to avoid purchasing a product that is fraudulent. While you can never be 100% sure that you’re not going to end up with a fake product, there are some things you can do to help protect yourself.

When purchasing from a new seller, you may want to wait a few days before placing an order. The reason for this is that sellers who have been on the site for a few days will have feedback on their products.

Be very careful about buying from new sellers. New sellers often don’t have a track record yet, so there’s no way to know if they’re legitimate. You don’t want to take a chance on a new seller unless you’re okay with the risk that they may not have a legitimate product.

If a seller doesn’t have much feedback, you may want to avoid them as well. That’s not to say that every seller with a lot of feedback is trustworthy. But if they have feedback, you can at least see if they’ve had any issues with customers and if they’ve resolved them.


There are plenty of reasons to use AliExpress as a place to shop for lower-priced products. This is especially true if you’re looking to purchase a large amount of the same item. In these cases, the seller may be able to offer you a bulk deal that will save you money.

Just be sure to read the seller’s terms to make sure you’re eligible for the deal. If you’re shopping on AliExpress, you can rest assured that it’s a legitimate and safe place to do so.

The site has grown in popularity over the years and has established itself as a legitimate and trustworthy retailer. With that being said, it’s important to do your research before shopping. You should also be careful when shopping online in general.

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